At Ash Housing, we know that creating a real home takes more than just four walls. It’s about building trust, offering stability, and showing up when it matters. As your landlords, we’re not distant — we’re present, approachable, and invested in your wellbeing. We take pride in maintaining safe, high-quality homes where tenants feel respected, supported, and valued.
Our property administrator is the friendly face behind much of the day-to-day coordination at Ash Housing, overseeing tenancies, arranging maintenance visits, and making sure everything runs smoothly behind the scenes.
Our administrator is also a regular presence in the homes — holding house meetings, listening to tenant feedback, and making sure everyone feels heard and supported.
Known for an approachable nature and quick response times, our property administrator is a key part of what makes Ash Housing feel so connected and well-run.
“Whether it’s a quick repair, a question about your tenancy, or just a chat over a cuppa at your next house meeting — we’re always just a message or visit away. At Ash Housing, you’re not just a tenant. You’re part of a community, and we’re proud to support you every step of the way.”
Landlords | Ash Housing
Frequently Asked Question’s
Is the rent affordable?
Yes, our rents are usually set in line with Local Housing Allowance (LHA)
- Designed to stay affordable for tenants
- Rent and utility statements are provided
- Landlord’s contribution toward bills
- No service charge or unexpected costs
- No deposit
- Rent will be due monthly
We won’t increase the rent more than once per year and will give you notice ahead of this change
Can I have a pet in my home?
You may be able to keep a pet, but this depends on the suitability of the property. Under UK law, tenants can request permission to keep a pet, and landlords must not unreasonably refuse — however, some supported living housing environments may have restrictions for safety or shared living reasons. Please contact us before getting a pet so we can review your request.
Do your properties have HMO licenses?
Yes – we hold valid HMO lincenses for all eligible properties.
- Enjoy higher living standards and tenancy protections
- Regularly inspected to ensure high safety and quality standards
- Fire safety measures in place and routinely maintained
- Properties meet space and amenity requirements for shared living
- Clear management and maintenance standards
What type of tenancy agreement will I have?
You’ll have something called an Assured Shorthold Tenancy. This means:
- Your tenancy will last at least 12 months to begin with.
- After the first year, it will continue month by month (this is called a “rolling” or “periodic” tenancy).
- You’ll have legal protection, and we’ll always give you proper notice if anything changes.
- You can also end the tenancy with notice if your situation changes.
- If tenants have an existing fixed-term AST when the Renters Rights Act (2026) takes effect, that tenancy will automatically convert to an assured periodic tenancy on 1 May 2026 without needing a new agreement to be signed. All new tenancies will commence on an assured period tenancy basis, not an AST.
Make an enquiry
Have a question or want to learn more about our supported living homes? Use the form below to send us your enquiry, and we’ll get back to you with friendly, helpful information. Whether you’re exploring options for yourself or supporting someone else, we’re here to guide you. No pressure, no spam — just clear answers, useful details, and support when you need it.
+44 (0) 7719 318 982
Maintenance News10 February 2026- Preparing for the Renters’ Rights Act10 February 2026